Payment Terms & Conditions

Orders of less than HK$4,000 must be fully paid in advance after confirmation. A deposit of 50% of the invoice amount is required for orders of HK$4,000 or more. The remaining balance of 50% must be settled at least 5 days before delivery. All deposits paid are non-refundable.
We only deliver once payment is fully made and confirmed.
Delivery service will be suspended when typhoon signal No.8 or above or a blackrain warning is hoisted. Customers will be contacted to re-schedule delivery time.
Payment can be made in cash, bank transfer or credit cards via PayPal (VISA, Master, American Express, JCB).
Some flowers are subject to seasonal and regional availability, we may therefore have to substitute unavailable flowers with equal or greater value. Flower packing/ colours may vary depends on packing paper availability. If you require a specific colours of packing, please indicates upon ordering.
As flowers are natural products, colours may vary from the photo references.
Photos will only be provided after delivery on request

Changes/ Cancellation of Orders

No cancellation of order is accepted and all flowers / plants / goods sold are non-exchangeable and non-refundable.
If you wish to change your order, a notification of 24 hours is required for bouquets / baskets; and a 2 weeks’ notice is required for wedding or other floral decoration arrangements.
All orders made by fax / email / online will be confirmed by us within 24 hours. If you do not receive our confirmation within 24 hours, please contact us immediately.
Any order shall be made 7 days in advance to guarantee the availability of the chosen flowers

Alcoholic Gifts

It is illegal to sell alcohol to people under the age of 18. By placing an order, the customer confirms that he/she is 18 years old or above.

Last Revised: 12th Mar 2023